See what comes included in your support plan?
*What is included in your plan can vary. For example; our Automated WP Plan does not include support at $49/mo.
Daily offsite cloud backups come with both plans. We archive 30 days of websites backups so it can easily be restored at any time.
Unlimited website support by professional WordPress engineers at intervals up to 30 minutes per support ticket. Pro Plan
Around the clock monitoring of your website. If your site goes down we are notified immediately and with your approval take all of the necessary steps to get your site back up.
We provide you round-the-clock security surveillance to protect your website from malware and viruses. Sucuri Firewall is available at discounted pricing and free installation.
Security is arguably the most important reason to keep your website up-to-date. The bulk of the updates throughout the year are released to patch vulnerabilities found in the core WordPress software. New features are also added from time-to-time.
We update client plugins and their theme as updates become available. Plugins that don’t get updated by their developers are called abandoned plugins and should be deactivated.
A dedicated manager to monitor and handle all of your requests. Receive fast dedicated support for your WordPress emergencies. Priority phone and chat support for Professional Plan subscribers.
Visitors aren’t going to wait around for your website load. Every second count’s. For each 1 second over 3 that it takes your site to load you lose 15% of your visitors. We optimize your site to load in 3 seconds or less, reducing your bounce rate and cart abandonment. Pro Plan